Our Pledge

We are dedicated to providing our customers with the finest and freshest dietary supplements available with the best customer service of its kind. All in-stock items are shipped within 24-48 hours, excluding weekends, Holidays, and cold-pack items.

For returns, please send unopened items along with a copy of your invoice to the address listed below. Returns may only be accepted within 30 days of purchase.

Send Returns To:
Pure Prescriptions, Inc. c/o Shipping Dept.
5670 El Camino Real, Suite D
Carlsbad, Ca 92008
Have a Shipping Question?
Contact us at:
US: 1.800.860.9583
International: 1.760.603.0528
E-mail: shipping@pureprescriptions.com
Most Popular! Pure+ Shipping $7.95
This service choice moves your order to the top of our shipping queue for immediate, same day shipping if placed by 1:30 pm PST, Monday through Friday, US orders only. Shipping service may be USPS Priority Mail or FedEx ground depending upon weight and destination zip code. Some restrictions may apply; same day shipping may not occur if items are out of stock. Items that require special handling such as cold-pack items are only shipped out Monday through Wednesday.
Free Shipping
Pure Prescriptions is happy to offer a free shipping option at check out on select items shipping within the Continental United States. Free Standard Shipping is normally shipped usingUSPS First Class Mail. Normal transit time for this service is 7-10 business days. Some items may be sent via FedEx Ground depending upon weight. Normal transit times for Ground services in the Continental US are 1-7 business days depending upon destination zip code. This service includes P.O. boxes and APO/FPO destinations.
FedEx Express Saver 3-Day service for $10.00
This option is available in the US only, not including Alaska or Hawaii with delivery Monday through Friday only.
FedEx Standard Overnight $35.00
This service option offers next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas; and by 8 p.m. to residences. Orders must be placed Monday through Thursday by 1:30 pm PST for this service. For Saturday delivery needs, please contact customer service for direct assistance.
FedEx 2nday Air service $19.95
This service arrives by 4:30 p.m. in 2 business days to most areas (by 8 p.m. to residences). Order must be placed on Wednesday by 1:30 pm PST for Friday delivery, for orders placed Thursday and Friday, delivery dates fall into the next week.
Alaska/Hawaii/Guam/Puerto Rico $7.95
Priority US Mail, transit times will vary.
Canadian FedEx $19.95
Canada Only (UPS Brokerage fees and Canadian duties and taxes may apply at delivery)
Global FedEx Shipping $29.95
Anywhere outside the US/Canada. (Does not include duties, taxes or brokerage fees) Transit times will vary.
Shipping Restrictions
Sorry, we are not permitted to ship internationally the following brands: Pure Encapsulations, Douglas Labs, Klean Athlete, Seroyal/Unda/Genestra.
 
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To Order, Call Toll Free:
1.800.860.9583 M-F 8am-5pm
*These statements have not been evaluated by the FDA. Products are not intended to diagnose, treat, cure or prevent any disease.
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