Our New Hassel Free Return Policy
Dietary Supplement Products: Any unopened, new products only, may be returned within 30 days of purchase for a full refund or exchange. Customers are responsible for the shipping back of any products for refunds or exchanges.
Any orders over 30 days, must meet approval by our customer service, or your order(s) will be returned to you unprocessed. If approved, returns past 30-days will incur a 10% restocking fee.
SuperSaver Return Policy
Customers may cancel their SuperSaver shipments before their specified ship date. Orders that are shipped must be returned before refunds or exchanges can occur. Refused SuperSaver orders will be deducted the $5.00 sign up bonus, from the credited amount.
To view your scheduled SuperSaver orders, just log into My Account. Future orders may be canceled online or by calling our Customer Service department at 800-860-9583. For questions, contact our Customer Service via e-mail at: help@pureprescriptions.com
Make a Return by Mail
Send your purchase and receipt to our Return department and receive a refund:
Pure Prescriptions, Inc.
Attention: Returns
5671 Palmer Way Suite K
Carlsbad, CA 92010
Still Have Questions?
Our professional staff is ready to help you. Please contact our Customer Service department at 800-860-9583, Monday-Friday, 8am - 5pm PST, or e-mail help@pureprescriptions.com.
To keep you informed, get you healthy, and give you the best customer support on the planet. We are not a mega-vitamin warehouse stocking thousands of products by hundreds of manufacturers. We handpick our limited selection of products, choosing only those we feel have the highest quality ingredients and will provide the most benefit to our customers. You can feel good buying from Pure Prescriptions because every purchase benefits Vitamin Angels, a charitable organization dedicated to providing critical nutrients to impoverished children and families.